Kogi State University, (KSU) Admission List For 2012/2013 Session ...

The latest information reaching us is that The Kogi State University (KSU),
Anyingba has just released her Admission List of candidates who has been
offered ...

Read More

Jobs in Lagos at Kaizen Venture Partners (KVP) for Call Centre Operator

Job Position: Call Centre Operator
Location: Lagos
Age Limit:  22  - 28years
Kaizen Venture Partners (KVP) is the pioneer in special situations investing in Africa. We are a private equity investment firm that specialises in providing long term capital appreciation to small and medium sized businesses by providing technical expertise and active management to under-performing companies.
Since inception Kaizen has worked with companies that are looking to exploit fundamental shifts in market trends or that have disruptive strategies in their field. Through partnerships, unconventional thinking and a commitment to excellence Kaizen looks to work with enduring companies founded on bold ideas.

Our primary focus is on opportunities in Cote D'Ivoire, Ghana, Kenya, Nigeria and Rwanda.

We are a reputable Investment company based at Ogba, Ikeja  Lagos, recruiting for the position of Call Centre Operator


Nature of Work:
Call Center Operator provides customer service by giving response to the inquiries in Travel information, Technical malfunctions (Computer, TV, Internet problem) and other concerns.

Experience

• 1-3 years (experience in a call center)

Skills and Competency Requirements:

• Strong use of English language in both verbal and written.
• Knowledge in handling different accounts (Travel or Bank)
• Must be analytical and keen to details.
• Ability to talk while encoding the data on the computer
• Must be patient and courteous.
• Must have basic knowledge on Computer parts and Applications (For Technical Support)
• Knowledge in establishing good rapport with the customer

Job Description:

• Support and provide superior service via phones, emails and faxes as a receiver and caller.
• Use questioning and listening skills that support effective telephone communication
• Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions and unintentional disconnects.
• Understand the impact of attitude in handling calls professionally
• Give information to the customers regarding their concerns.
• Inform customers about their previous and current billing statements.
• Give advices to the customers about the possible remedies or solutions regarding their problem.
• Record and encode the information that the customer gives.
• Try to persuade the customer to buy a certain products.
• Give step by step instruction to customers i.e. television or computer problem
• Effectively deal with the job stress, angry callers, and upset customers.
• Apply the elements of building positive rapport with different types of customers over the phone.
• Identify voice skills and how to enhance a good telephone presentation.
• Other duties assigned.
• Review customer complaints and search for possible solution.

Education and Requirements:

• Must have a degree in English or any related discipline

To Apply
Only qualified candidates should send their updated CV and one passport photograph to Email address: urenna@kvpafrica.com

Application closes  On or before 1st of April, 2013.



Disclaimer: Note that We make every effort to verify the authenticity of Our job posts, We're in no way affiliated to any of the companies whose vacancies We publish. However, We assure you that most of them (if not all) are authentic. Our advice for you is never to pay any amount of money to any recruiter. Click SHARE below to Share this with your Friends

Read More

SEMINARIES IN NIGERIA

Please if your Seminary is not listed or you know of  any Seminary that should be included here,send us its details via :info@nnn.com.ng
Agape Rural Evangelism & Missions
Emission agency devoted to reaching out and better lives for Christ in rural areas
Email: concernedxtians@yahoo.com
Bible Society of Nigeria
Translation, publishing and distribution of Bibles
Website: http://www.biblesociety-nigeria.org
Catholic Charismatic Renewal of Nigeria(CCRN)
Movement within the Catholic Church to rejuvenate every part of the Church’s life
Website: http://www.ccrnigeria.org
Full Gospel Business Mens’ Fellowship International, Nigeria
A non-denominational Christian organization for professionals and businessmen
Website: http://www.fgbmfi-nigeria.org
Global Redemption Outreach Incorporated
A non-profit, non-denominational Christian Outreach based in Port Harcourt
Website: http://www.globalredemptionoutreach.com
Glory Of God Christian International Outreach Ministry (GGCIOM)
Holding Christian conferences for men of God, Christian workers and all brethren in Christ
Phone: +234 1 7664864, 08034169682.
Email: ggcinternational@gmail.com
Greater Evangelism World Crusade
Christian Pentecostal and Evangelical Ministry based in Port Harcourt
Website: http://www.greaterevangelism.org
God’s Presence International Prayer and Deliverance Ministry
Non-denominational Christian Organisation
Address:Polygon Guest House Along Paulosa Road, Rafinsenyi, Suleja Niger
Phone: +234 (0) 8055219563, 07030322636, 08050818624
Email: richesforever23@yahoo.com
Website: http://www.godfavour.org
Gospel Faith Mission International
Address: International Gospel Centre, Oyo Road Sabo-Ojoo, U.I. BOX 20956,
Ibadan, Oyo State.
E-mail: gofamint@gofamint.org Website: www.gofamint.org
His Glory Centre
Revealing more about what God is saying
Website: http://www.hisglorycentre.org
Holy Ghost Praying Center International
Adding value to peoples lives through the preaching, teaching of God’s undiluted word & principles
Website: http://www.hgpc-ng.org
Master’s Life Ministries
Missionary organization with headquarters at Lagos.
Website: http://www.masterslife.com
Nikaolife Ministries
Building a biblical and ministry resource for kingdom building
Website: http://www.nikaolife.org
Opus Dei, Nigeria
Spreading the message of finding God in daily life
Website: http://www.opusdei.org.ng
Prophetic Evangelical Ministries International
Address:Alagomeji Bustop, Muritala Muhammed Way Yaba, Lagos.
Phone: +2341-8511506, 08023298187, 07035703720
E-mail: profmicheal@yahoo.com
Real Woman Foundation
Website: http://www.realwomanmg.org
Reconciliation Life International
Conducts Medical Missions to rural areas.
Website: http://www.reconciliationlife.org
Redemption Of Glory Apostolic Ministries
Non-denominational Christian organization that teaches Holiness,preaches Salvation and
prays and intercedes for individual,locality,state,country and world at large.
Address: Behind Block 95,Police Quaters,Gowon Estate,Egbeda,Lagos
Phone: +234(0)807-313-5586
E-mail: redemptiongloryministry@yahoo.co.uk
Reinhard Bonnke School of Fire
School of ministry. Local contact: +234 1 497 1575
Website: http://www.schooloffire.com
Spread the Word Ministries
Provides free Bibles, Books Tracts, Gospel Tapes & Cds and other Christian Materials.
Website: http://www.spreadthewordministries.org
Transformation Ministries
A Christian Apostolic Ministry Preaching The Gospel Of Jesus Christ & Training Leaders
Address Grace Chapel, Suite B8, Adeniran Ogunsanya Shopping Complex, Surulere. 101014 Lagos.
Phone: +234 1 6568570, 08023136044
Email: the.institute@hotmail.co.uk
Uma Ukpai Evangelistic Association
Global evangelistic ministry that features crusades and evangelistic meetings all over the world.
Website: http://www.umaukpai.com
Young Disciples International
Youth development,discipleship,empowerment and leadership training.
Website: http://www.ydiyouthmission.org
Worldwide Ministries of Bamidele, Moyo-Angel (a.k.a The Spokenword Ministries)
Evangelism and outreaches
Website: http://www.tsministries.netfirms.com
St. Theresa’s Minor Seminary, Ibadan
Website: http://www.oke-areseminary.com
Adejobi Memorial Theological Seminary
Address:P O Box 308
Ikeja,Nigeria.
Phone: (+41 22) 791 6111
Fax: (+41 22) 791 0361
Veenstra Theological Seminary
Address: c/o Rev. Isaiah B. Hinkon
P O Box 75, Donga, Taraba State
Nigeria.
Phone: +234 (802) 738-2792
The Nigerian Baptist Theological Seminary
Address:P O Box 30
Ogbomosho Western State, Nigeria .

Read More